Company Policies and Shipping Information

Colors of Portugal certifies that each piece has been handcrafted in Portugal.

Thank you for shopping with Colors of Portugal.com. We hope you enjoy the art of Portugal as much as we do. Below you will find shipping information and other policies.

If you need more information, please contact us at 1-877-804-8606 or by email at info@colorsofportugal.com

Terms of Use and Disclaimers

Please read the following terms and conditions before using the Colors of Portugal website. By using our site, you consent to these terms of use. We reserve the right, at our sole discretion and from time to time, to change, modify, add to or remove from these terms.

Hours of Operation

We are available for telephone support Monday-Friday, 9 a.m. to 5 p.m. EST.

1-877-804-8606

Our internet site is available 24 hours a day. If you have any questions for us, please email to:

info@colorsofportugal.com

Or write to:

Colors of Portugal
142 Brittany Ln
Senoia, GA 30276

Your safe shopping is guaranteed. You are 100% protected against credit card fraud when you shop online at ColorsofPortugal.com.

Payment Options

We accept Visa, Mastercard, Discover, and Paypal. International orders are by Paypal only.

Sales Tax will be applied for Georgia residents. You will not be charged sales tax if your order is from outside Georgia.

Product Availability

Our shipping times are calculated from the time your merchandise leaves the Colors of Portugal warehouse. Packages are usually shipped within 24 hours of your order. This might be delayed if an order is placed over the weekend or on a holiday. Please make your arrangements accordingly.

Shipping Information

We use only couriers that have a tracking system, such as FedEx and UPS. You will be able to their respective websites (www.Fedex.com or www.ups.com) and track your package.

Return Policy

Please take a few minutes to review these Terms and Conditions. Your purchase of products from us constitutes your agreement to follow these Terms and Conditions and to be bound by them.

Colors of Portugal reserves the right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions whenever you purchase products from us.

We want you to be completely happy with your purchase, so we offer a full refund if the products are returned within fourteen days of arrival at the address original send, and in the original condition.Shipping and Handling  fees charges are not refundable and 10% fee of your purchase price will be charge for restocking.

You may return the item by insured U.S. mail to:

Attention:  Return Colors of Portugal
142 Brittany Lane
Senoia GA 30276
USA

Copyright Information

Our site and its contents are the property of Colors of Portugal or our licensors, and are protected by U.S. and International copyright laws.

Trademarks

Colors of Portugal is a registered trademark.

Wholesale Policies

You order will be classified as wholesale when you plan to spend more than $1000.

Colors of Portugal is not a shipping company or broker. Keep in mind that shipping costs and processing are your responsibility. Our responsibility is making sure that your order gets out of the factory according to the agreed time frame. We work on FOB (Free On Board) - as soon it leaves the factory we have our business with you completed.

Before deciding to buy wholesale we suggest that you:

  • Carefully review the catalogue we will send to you upon request
  • Decide what you what to buy and the time frame for delivery of your completed order.
  • Send a e-mail to wholesale@colorsofportugal.com with your order details, including name, contact information, product order details and your requested time frame for delivery.
  • 50% down payment is required before your order is sent to the factory. (Our factory is very busy all year, so please plan well in advance of your desired delivery date.)
  • Once we have received your deposit, we will contact the factory directly to make the arrangements for your order, and notify you if there are any changes/discussions needed regarding your requested time frame for delivery.
  • When your order is complete, it will be packed for shipping and ready for pickup from the factory using whichever carrier you choose to work with for shipping. Colors of Portugal is not responsible for direct shipping of wholesale articles from the factory.

Portuguese Potter with Glazed Plate

Colors of Portugal
142 Brittany Ln
Senoia, GA 30276

1-877-804-8606

info@colorsofportugal.com